Zong has won two awards at the Asian Experience Awards 2026, marking its first recognition at the regional awards platform.

The telecom company received the Pakistan Brand Experience of the Year [Telecommunications] award for its My5 Family Sharing Package campaign.

Its My Zong App campaign also won the Pakistan Digital Experience of the Year [Telecommunications] award.

My5 campaign wins brand experience award

Zong said the My5 Family Sharing Package responds to the needs of connected families.

The package combines connectivity with additional services. These include insurance coverage, lifestyle benefits and digital streaming access.

The company said the package offers an alternative to traditional home broadband services.

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My Zong App wins digital experience award

The My Zong App received the Pakistan Digital Experience of the Year award.

Zong described the app as an integrated digital platform. It combines self-service features, digital payments and loyalty services.

The platform also uses artificial intelligence to provide customer support.

According to Zong, the app aims to give customers greater convenience, personalisation and control.

Zong links awards to technology strategy

The company said both campaigns reflect its focus on technology, connectivity and customer insight.

It also highlighted the use of artificial intelligence in developing digital experiences.

Under its “Aisa Hai Future” brand promise, Zong said it aims to combine technology with customer-focused services.

Zong highlights international recognition

Sajid Munir, Zong’s Head of Marketing, described the two awards as a significant milestone for the company and a proud moment for Pakistan.

He said the recognition reflects Zong’s approach to combining connectivity with digital experiences.

Zong said it continues to invest in 5G, AI and next-generation products and services.

The company said these investments aim to connect people, businesses and communities with emerging technologies.

Zong added that it plans to continue developing digital services as Pakistan moves towards a more connected economy.